Terms & Conditions

TERMS & CONDITION:

• Charges are based on either mileage or time, whichever is greater.
• Overtime hours are charged in half-hour increments.
• A fuel surcharge is applied to all quotes at a rate set periodically.
• Tolls, parking, taxes, fuel surcharge & entrance fees will be added to the charges.
• Unless otherwise indicated, rates do not include customary driver gratuities of 10-20% and may be paid directly to driver.
• A 10% gratuity will be added if the driver does not receive any gratuity at the end of a charter.
• Cancellations less than 72 hours prior to start of service will be charged $150.
• Cancellations less than 24 hours prior to start of service will be charged a 4-hour minimum rate.
• Cancellations at the pick-up spot or “no-shows” will be charged the full charter cost.
• A $150 cash cleaning deposit will be applied for dirtied buses, including liquid spillage.
• Driver Room must be provided for overnight trips otherwise room charges will be added.
• Transfers must be completed within 2 hours of spot time ordered or the hourly charge will apply for the excess hours.
• Additional service must be authorized by agent, or may be paid in cash.
• Rates subject to change without prior notice.
• We are not responsible for articles left in the vehicle.
• Drugs, smoking and alcoholic beverages are not allowed in or about the vehicle.
• Renters will be held responsible for all damages to the vehicles or its contents due to negligence, intentional misconduct or malicious mischief.
• We have the right to terminate/refuse service or evict anyone who threatens the safety of the passengers, the driver, the vehicle or other properties.
• The driver reserves the right not to take a vehicle to an unsafe or illegal location that could cause damage to the vehicle, property or people.
• Unpaid accounts 30 days and over from service date will be charged 1% per month
• METRO TRANS is here to cater to your every transportation need.